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What Does Your Customer Expect?

“Ask – don’t guess” says Ron Ameln, editor and columnist for the St. Louis Small Business Monthly. Ron shares one inspirational customer service story on his blog and provides a simple, but effective recipe for creating good customer service experiences.

“Conducting customer surveys and talking with clients are good starts.”

See how seriously Tessa Greenspan takes customer service by reading Customer Service Isn’t Brain Surgery

This entry was posted on Thursday, January 4th, 2007 at 10:56 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “What Does Your Customer Expect?”

  1. George Allan Says:
    June 29th, 2007 at 2:50 pm

    I’am looking forward to starting on this survey emails to get some sort of the marketing potential for my STREAMING VIDEO and other services

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