FOR IMMEDIATE RELEASE:

CONTACT:
Robert Martin
Infacta
+353 71 91 56996
martin@infacta.com
www.infacta.com

GroupSurveys Offers Online Surveys with No Limits, No Charges

Sligo, Ireland, 29 June 2009 - GroupSurveys now allows those with a free account to collect unlimited survey responses. Previously, GroupSurveys basic account holders were limited to just 100 survey responses per month. Now however, users can create an unlimited number of surveys, ask an unlimited number of questions and collect an unlimited number of responses each month, for no cost.

The accounts will also support real-time response tracking, multi-language survey creation, custom survey styles to match your website design, multiple question types, conditional branching or skip logic, a custom finish page, custom logo use, .pdf and .csv export of reports, client access to reports via a link and customer support.

To sign up for a free GroupSurveys account, visit the 30-second sign-up page.

ABOUT INFACTA - Infacta is a leading developer of award-winning marketing solutions. Founded in 1996, and with offices in Ireland and the United States, our products and services are used in more than 160 countries around the world by individuals and industries of all types and sizes. More About Infacta.

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We’re delighted to announce that from today the free GroupSurveys account (ad supported), now allows unlimited surveys and responses.

The paid account does not display ads in the surveys and the link back to the GroupSurveys site can be removed. There are monthly and annual payment options.

Just want to do a one off survey, sign up for the monthly and cancel within the month or once it’s complete.

Have some questions that need answering - don’t second guess - Sign up here, it only takes a minute or so, and whether it’s a free or paid account you’ll be up and running in no time !

Hi GroupSurveys users.

You’ll be happy to know that our developers have created a new export function, so when you export your GroupSurveys responses, the encoding will be correct and you will see that the .csv file contains the data in the language you created the Survey in.

Why not login now and export one of you GroupSurveys Respondent Reports!

Before sending your survey, it is always a good idea to check your answers before sending to your audience…

1. to ensure that the survey makes sense

and

2. the responses you receive are what you require

(Yeah, this may seem obvious, but often overlooked!)

So, add your questions to your survey, then do a quick run through of the survey yourself and check the reports to see if the answers are what you need!

Bestselling author and marketing guru Seth Godin, provides five great tips to conducting better online surveys here.

In short:
1. Don’t ask a question, unless you really care about the answer
2. Don’t lead the user
3. Keep it short and easy to exit
4. Make it entertaining
5. Change around the format of your survey

We can’t stress point 3 enough… keep the survey as short as possible (but of course long enough to obtain the answers you need).

Some great advice for any budding survey creator!

We’ve now added two more languages to GroupSurveys: Mexican Spanish and Czech - this brings us up to a whopping 19 languages that you can now conduct your online survey in!!

A big thanks to … Jan Bockstefel & Salvador Flores Trejo, for the translations!

Looking to know how to use a different language? This video will help you get started [more].

Rob
GroupSurveys Team

Following on from our customer satisfaction survey sample questions .. and after getting slammed for it I thought what the heck, I’ve compiled another short list of questions that might help you get started with your own Product Satisfaction Survey.

Replace “GroupSurveys” with your own product or service!
————————————————————————————————

Product satisfaction survey - Question Examples:

- How long have you been a GroupSurveys user?

- Was it easy & straightforward to purchase?

- How often do you use GroupSurveys?

- Did you find GroupSurveys easy to use? What could be improved?

- Are the support materials available adequate?

- Did GroupSurveys meet your expectations? If not, why not?

- Do you think GroupSurveys offers value for money?

- How satisfied were you with our support?

- Overall, how satisfied are you with GroupSurveys?

- Would you recommend GroupSurveys to other users?

- How would you improve GroupSurveys?

This is not an exhaustive list and you should consider what information is important to you when conducting your survey…

Any more questions you think should be included?

Rob

As we’ve discussed in the past, with GroupSurveys you can now create your online survey in any language.

Some of our customers/friends helped us translate the survey titles, buttons, messages etc. into different languages, which were then made available to our all our customers - the languages included French, German, Spanish, Polish, Italian etc.. (Full list here)

Now, thanks to Dimitrios Melachroinos & Cristian Carstoiu we’ve just added Greek and Romanian to this list.

Thanks guys, we really appreciate it..

Rob - GroupSurveys Team

Our office is closed for the holiday period - Dec 24th to Dec 28th, and will re-open on Monday Dec 29th.

Thanks to everyone for their comments, feedback and support throughout 2008 - we very much appreciate it!

I’d like to wish all our customers, employees and friends a pleasant break, happy holidays and a happy, healthy and successful new year.

Best wishes,
GroupSurveys Team

We’ve added a great new feature to GroupSurveys which now allows you to customize the look and feel of your online survey without any html experience.

To get started, open your survey (or start a new survey) and then click on the “Style” tab where you’ll now see a new option called “Template Builder”.

Here, you can now add a template title, a logo (if you wish), choose a font, choose a font size, pick a colour scheme and even preview how the survey will look.

In addition, once you choose a new color scheme, you can alter it even further by clicking on the color box and choosing a new color [See image below].

Remember: Advanced users can still add custom HTML & CSS by going to the “Advanced Template”.

As always, if you’ve any feedback, please get in touch or leave a comment!

Thanks
GroupSurveys Team